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The Support Model

About EPWSP
 
 
     

The kind of support provided by the Support Programme varied but generally included one of the following approaches depending on the issue being addressed:

  • Piloting an innovative approach in order to determine if it was feasible
  • Documenting best practice and supporting mechanisms for it to be applied more widely
  • Jointly developing and implementing innovation
  • Directly undertaking work where the EPWP Unit did not have the capacity or expertise.
     

With regard to piloting innovative approaches, the methodology applied evolved over the first four years of implementation. The key components of this methodology are set out below.

Engagement
The Support Programme engages directly on a limited and prioritized basis with implementers on the ground (for example the Roads Department of the eThekwini Municipality). This engagement focuses on developing effective management information systems and processes and applying them to EPWP projects and programmes. In addition to identifying and understanding blockages to implementation and developing innovative methodologies for resolving them.
Documenting lessons learnt
The lessons learnt are documented and shared with the relevant public body that provides support to implementers in this area (for example the Department of Public Works).
Supporting wider application
If the public body sees value in the management information systems, processes and methodologies developed, the Support Programme then assists the public body to apply them more widely in the Sector (for example to the Roads Departments in all other Municipalities). This support could comprise both capacity building within the public body, as well as adapting the systems, processes and methodologies to public sector systems and for wider application.
Support to EPWP Unit
The Support Programme provides strategic, capacity and organizational development support to the EPWP Unit, in its role as overall coordinator of the EPWP.

 
A key component of all of the activities undertaken by the Support Programme was to allow for flexibility and an ability to respond easily to changes and requirements in the environment. The Support Programme aimed at undertaking activities in a way that was new or innovative, so as to determine whether or not it could work. Then to constantly assess whether or not it was working and if not to quickly change what was being done to try to obtain the desired outcome.

   
     

 


         
To contact the Expanded Public Works Support Programme:
         
Contact person   Ms Afsaneh Tabrizi   Ms Lorna Ely
Email Address   Afsaneh@shisaka.co.za   Lorna@btrust.org.za
Telephone   +27 (0)11 447 6388   +27 (0)11 612 2000
Facsimile   +27 (0)11 447 8504   +27 (0)86 504 1768
Physical Address   Shisaka DMS
3rd Floor
132 Jan Smuts Avenue
Rosebank
Johannesburg
Gauteng
South Africa
  Business Trust
3rd Floor, Building 13
The Woodlands
Woodland Drive
Woodmead
Gauteng
South Africa